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ISBN978-5-4485-8935-5

     Ridero







  ,   ,            .

        ,    .   ,            ,    ,      ,   .

   ,       :     ;    ;   ;   ;    ;    ;   ; -  ;   ;   .             .

     ,       .           .          ,        .

        .          ,     .    ,      . ,                    .             /    ,    .   ,    젩.

        ,      .  .    -  ,        .        .







         ,        .              .

       ,     .

        .      ,         -  .

     ,  :               .




 





/


AHR (Averagee House Rate)      .

BAR (Best Available Rate)    ;      ,        ,   ,  ,   .

Contracted Rate       .

CORP (Corporate Rate)        .

Dynamic Pricing Concept                 ,            .

Flat Rate           .

Inclusive Terms  ,      (   ).

LAR (Lowest Available Rate)  ,       .

Net Rate    ,   , ,  b2b .

NFR (Non-Refundable Rate)   ;  ,        ;     ,     ,    .

Price Management   蠖      ,          .

Rack Rate          .

Sell Rate  ,      / .       ,     , ,           .




 


1BDRM (One Bedroom)    .

2BDRM (Two Bedroom)    .

AC (Air Conditioner)  ,   .

Annex Room  ,   ,    .

AR (Adjoing Rooms)     ,  ,  .

AO (Accommondation Only)   ,        .

APRT (Apartament)  ,     .        .    .

Balcony Room   .

BG (Bungalo)   .

BO (Bed Only), RO (Room Only)    .

Cjmplimentary Rooms   .

Connecting Rooms   ,   ,   ( ).

Corner Room   .

DBL (Double)      .

DBL (Double) + CHD (Child) (26) (612)    +  :   26,   612.

DORM (Dormitory)       ,    .       .

Duplex   .

EB (Extra Bed)    .

Family Room   ,   .

Honeymoon Room    .

Honeymoon Suite    .

Junior Suite      ,   .

LUX (Luxe)    .

Pool Access      /,    .

QDPL (QD) (Quadruple)  .

SGL (Single)   .

SGL (Single) + CHD (Child) (26)    +  26.

STD (Standart)   .

SUP (Suprior)   .    ,    .

SUT (Suite)      .

Tourist Class     .        .

TPL (Triple)           .

TWN (Twin)      .




 


ABF (American Breakfast)      .  , , , , , , , ,    (  ),    , .    .

All, All Inclusive  ,    ,  ,    , ,  .   .

A-la carte  ,      .

B&B (Bed & Breakfast)   ,      .

BBF (Buffet Breakfast)      ,    .       , ,  ,   ,   .        .

Brunch   ,    (. Breakfast and lunch).  ,    11:0016:00,   ,  ,    (  ).         .

Buffet   렖     ,           ,       .

CBF (Continental Breakfast)   ꠖ    .  , , ,   c, , , .

DNR (Dinner)  ,        ,   - .         ,     .

English Breakfast    (+  , ).

EP (Expert pation)   ,      .

EXTFB (Extended Full Board)   ,      .

FB (Full Board)   .     ( +  + ).      .

HB (Half Board)      .

HCAL (High Class All Inclusive)       .

Ultra All Inc  All Inc +    +  .




 


Exttended-Stay Hotel  ,   ,     ,   .           .

BG (BGW) (Bungalow)      -.         .

Botel    (  : boat  hotel ).

Cabana  ,    .    .

Deluxe         Superior Deluxe,  ,        .

First Class     ,   .       .

Hostel       (  ).

Hotel Garni     (  ).

HV (Holiday Village)  ,      .

HV1        .   - .     .

HV2       .    .

Limited-Service First Class  ,   First Class,   ,   .

Moderate Deluxe  ,    Deluxe,  .         Deluxe.

Moderate First Class     , ,    .     (, ).

Moderate Tourist Class   ,      .      ,   .

Mystery Tour    (  ).

Residental Hotel  ,    ,         .

Rest House   .

Superior Deluxe     ,   ,     ,  .

Superior First Class     .       ,     ,     ,     .       .

Superior Tourist Class   ,   ,   .    ,  ,  ,       .

Tourist Class     .        .     .

Transient Hotel     ,         (  ).




   


Beach Front    ,    .

BV (Beach View)   .

CV (City View)   .

DV (Dune View)   , .

GV (Garden View)   .

GV (Golf View)   .

GV (Grass View)   .

IV (Inside View)        (  ).

JV (Jungle View)   .

LV (Lagoone View)   .

LV (Land View)   .

MV (Mountain View)   .

OV (Ocean View)   .

PSV (Partial Sea View)    .

PV (Park View)   .

PV (Pool View)    .         .

RV (River View)   .

RV (Road View)   .

SPV (Sea Pool View)    .

SSV (Sea Straight View)    .

SSV (Side Sea View)    .

SV (Sea View)   .

VV (Valley View)   .

ROH (Run OfThe House)         .




  


AdjRevPAR (Adjusted Revenue Per Available Room)  ,     ;                  .

ADR (Average Daily Rate)       .       .          (  ,  ,   ..)      .

ARI (Average Rate Index)  ,             -.

Bed Occupancy          ( ).

Booking curve   頖 ,    ,    /     .

BPI (Brand Perfomance Impact)      .

Competitive Set   ,         .     ,    : ,  , ,   ..

Constrained demand   ,     ,    95% 100%;          ,       .

EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization)     .       , , .    ,    .

EBITDAR (Earnings Before Interest, Taxes, Depreciation, Amortization and Rent)    EBITDA.   ,    .

Fair Share   ,     .            .

FF & E (Furniture, Fixtures & Equipment)       .     ,     .      -  ,    .

Forecast         ().

GOP (Gross Operating Profit)    ,   ,       .

KPI (Key Performance Indicator)    蠖     ,    .       KPI.         - .

LOS (Length OfStay)     ,   ,    ;       , , , .            .

Market Share  ,       .           .

MPI (Market Penetration Index)    ;      %    %;       .    1,   ,  -,  ,     .

Occ (Occupancy)       .          .        .

PU (Pick Up)       -  .         .   ,    ,  ,   .

RevPar (Revenue Per Available Room)     .          .     :      .        .

RGI (Revenue Generation Index)  ,      .     RevPar      .    1,    ,    .

ROI (Return On Investment)   ,    .

Rooms Revenue  ,   () .

TRevPar (Total Revenue Per Available Room)     .         ,     .            .

TRGI (Total Revenue Generation Index)  ,          .     TRevPar        .    100%,    ,      .

Unconstrained demand  ,    ,     95%,          .




  


Channel Management    栖 ,     ,            .           ,    ,  ,      ,       .

CVB (Convention and Visitors Bureau)      ,   , ,   ,   .

CRC (Central Reservation System)     ,      GDS IDS.   GDS  ,   ,         .

CTA, CTD (Close ToArrival) (Close ToDeparture)       ,      .

GDS (Global Distribution System)    ,         , , .             .

IDS/ADS (Internet Distribution System/Alternative Distribution Systems)   ,       90-  XX .   GDS  ,         .

MLOS (Minimum OfStay)      ,          .

PMS (Property Management System)    ,      Ӡ   ,      , ,  ,   ,     .

Rate Shopping Tool   ,        OTA, GDS,   ,     .

Revenue Management, Yield Management   젖   ,           .

RHIC (Russia and CIS Hotel Investment Conference)       ,    -       .

USALI (The Uniform System OfAccounts For The Lodging Industry)       .   .       ,      / .           .




 


Advance Deposit   ,     .

Advance Payment  ,        .

Aminity    : , ,  ..

Blanket Reservation   -    ()  .

CD (Cancelled)    .

Check In    .

Check Out    .

Check-In Time     .   頖 14:00.

Check-Out Time  ,       .   頖 12:00.

Close Out      .

Closing Time    ,     ,      .

Confirmation   -    ,      ,    ,   .

D.N.A. (Did Not Arrive)  ,   ,    .

D.N.C. (Do Not Change)  ,      ,  .

Day Use Rate   0,5 (,   ).

Direct Bill  ,         ,   ,  . ( ).

Double Rooming  ,        ( ).

Double Up    (     ,           ).

Downgrade          .

Facilities/Improvements  ,   ,  .        ,      ,   .

FOC (Free OfCharge)   ,   .

Full House  ,    ,    .

Grandmaster   ,     ,   .

Guaranteed Reservation  ,       ,    ( ).

Guest Folio       ( ).

Guest Histiry (Card)      ,   , ,  , .

Housekeeper`s Report   ,  ,      (,  ..).

Luggage Pass  ,      .

Luggage Tag (Luggage Ticket)   ,      ,   .

Max Inclusive             , ,     ..

No Show  ,    ,       .

Non-Guaranteed Booking   堖       18:00.   ,      .

Out OfOrder Room  ,      ,        .

Pre Registration  ,        .

Referral   ,    -      .

Room Board     (, , ).

Room Change  ,        ( ).

Room Service   .     :     ,  , .

Room Type      .

Servise Charge    ( 1020       ).

Share With    ,  .

Single Occupancy  ,        ( ).

Sleep Out  ,    ,  .

Slip  ,     ,   .

Stay Over  ,    .

SU (Single Use)  ,      .

UPG (Upgrade)         .  ,     ,   .

Upsell       ,  ,  ,   .   젖    ,    .

Vacant Room   ,  .

Wholesaler  ,   ,   b2b   , -   .

WIG (Walk InGuest)  ,  ,   .

WL (Waiting List)   ,   ,          .




    Hotel Guest Amenity Products


Shaving Products   :

Shaving Kit inpaper package     .

Shaving Kit inplastic container     .

Shaving Kit inpouch     .

Liquids  :

Shower Gel    .

Hair Conditioner    .

Body Lotion    .

Shampoo  .

Mothwash    .

Soap  :

Soap inpleatwrappinng    .

Soap inpaper carton    .

Soap inplastic dish    .

Soap inflowpack   .

Dental Kit     :

Dental Kit inwhite well      .

Dental Kit inpaper package      .

Dental Kit inplastic container      .

Dental Kit inplastic pouch      .

Shower Cap    :

Shower Cap inpillowpack      .

Shower Cap inenvelope pack      .

Shower Cap inpolybag      .

Sewing Kit   :

Sewing Kit inU-shape box    U- .

Sewing Kit inpillowpack     .

Sewing Kit inpaper     .

Sewing Kit inplastic box     .

     Other Hotel Guest Amenity Products

Comb  .

Disposable Sponge    .

Nail Faile inplastic sleeve      .

Linthbrush/Shoehorn        .

Hairbrush/Foldable     .

Vanity Kit      .

Refreshing Towelette      .

Make Up remover wipes        .

Washing Glove      .

Toothpics  .

Protective Plaster   .

Mathbox  .

Cocktail Sticks    .




     





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