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      Visa, MasterCard, Maestro,    ,   ,     ,  PayPal, WebMoney, ., QIWI ,       .



notes








1


   TCI Team Diagnostic.         .




2


Jim Harter, Dismal Employee Engagement Is a Sign of Global Mismanagement, Gallup Blog, December 20, 2017, https://www.gallup.com/workplace/231668/dismal-employee-engagement-sign-global-mismanagement.aspx (https://www.gallup.com/workplace/231668/dismal-employee-engagement-sign-global-mismanagement.aspx).




3


Susan Sorenson and Keri Garman, How to Tackle U. S. Employees Stagnating Engagement, Gallup Business Journal, June 11, 2013, https://news.gallup.com/businessjournal/162953/tackle-employees-stagnating-engagement.aspx/ (https://news.gallup.com/businessjournal/162953/tackle-employees-stagnating-engagement.aspx/).




4


Erika Herb, Keith Leslie, and Colin Price, Teamwork at the Top, McKinsey Quarterly, May 2001, https://www.mckinsey.com/business-functions/organization/our-insights/teamwork-at-the-top (https://www.mckinsey.com/business-functions/organization/our-insights/teamwork-at-the-top).




5


Justin Bariso, Google Spent Years Studying Effective Teams: This Single Quality Contributed Most to Their Success, Inc., January 7, 2018, https://www.inc.com/justin-bariso/google-spent-years-studying-effective-teams-this-single-quality-contributed-most-to-their-success.html (https://www.inc.com/justin-bariso/google-spent-years-studying-effective-teams-this-single-quality-contributed-most-to-their-success.html).




6


Nicky Wakefield, et al., Leadership Awakened, Deloitte Insights, February 29, 2016, https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2016/identifying-future-business-leaders-leadership.html (https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2016/identifying-future-business-leaders-leadership.html).




7


Heather R. Huhman, How to Properly Prepare First-Time Managers, Business Insider, March 22, 2011, https://www.businessinsider.com/how-to-properly-prepare-your-first-time-managers-20113 (https://www.businessinsider.com/how-to-properly-prepare-your-first-time-managers-2011%E2%80%933).




8


Aaron De Smet, Gerald Lackey, and Leigh M. Weiss, Untangling Your Organizations Decision Making, McKinsey Quarterly, June 2017, https://www.mckinsey.com/business-functions/organization/our-insights/untangling-your-organizations-decision-making (https://www.mckinsey.com/business-functions/organization/our-insights/untangling-your-organizations-decision-making).




9


 .    .     ,   . .: , , , 2017.




10


Michael Mink, Making Yourself and Others Accountable Is Business Critical, Investors Business Daily, August 29, 2016, https://www.investors.com/news/management/leaders-and-success/making-yourself-and-others-accountable-is-business-critical/ (https://www.investors.com/news/management/leaders-and-success/making-yourself-and-others-accountable-is-business-critical/).




11


Erika Herb, Keith Leslie, and Colin Price, Teamwork at the Top, McKinsey Quarterly, May 2001, https://www.mckinsey.com/business-functions/organization/our-insights/teamwork-at-the-top (https://www.mckinsey.com/business-functions/organization/our-insights/teamwork-at-the-top).




12


Rachel Willard-Grace et al., Team Structure and Culture Are Associated with Lower Burnout in Primary Care, Journal of the American Board of Family Medicine 27, no. 2 (2014): 229238, https://www.jabfm.org/content/jabfp/27/2/229.full.pdf (https://www.jabfm.org/content/jabfp/27/2/229.full.pdf).




13


Marc Kaplan et al., Shape Culture Drive Strategy, Deloitte Insights, February 29, 2016, https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2016/impact-of-culture-on-business-strategy.html (https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2016/impact-of-culture-on-business-strategy.html).




14


 .  .     ,  IQ. .: ,   , 2017.




15


How to Engineer Team Camaraderie and High-Performance, BlueIQ, June 22, 2017, https://getblueiq.com/how-to-engineer-team-camaraderie-and-high-performance/ (https://getblueiq.com/how-to-engineer-team-camaraderie-and-high-performance/).




16


Jill E. Perry-Smith, Social Yet Creative: The Role of Social Relationships in Facilitating Individual Creativity, Academy of Management Journal 49, no.1 (2006): 85101.




17


Scott Keller and Mary Meaney, High-Performing Teams: A Timeless Leadership Topic, McKinsey Quarterly, June 2017, https://www.mckinsey.com/business-functions/organization/our-insights/high-performing-teams-a-timeless-leadership-topic (https://www.mckinsey.com/business-functions/organization/our-insights/high-performing-teams-a-timeless-leadership-topic).




18


Scott Keller and Mary Meaney, Successfully Transitioning to New Leadership Roles, McKinsey Quarterly, May 2018, https://www.mckinsey.com/business-functions/organization/our-insights/successfully-transitioning-to-new-leadership-roles (https://www.mckinsey.com/business-functions/organization/our-insights/successfully-transitioning-to-new-leadership-roles).


