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Lets Talk: Make Effective Feedback Your Superpower



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Therese Huston, 2021 All rights reserved including the right of reproduction in whole or in part in any form. This edition published by arrangement with Portfolio, an imprint of Penguin Publishing Group, a division of Penguin Random HouseLLC.

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   ,       :      ,  .       [1 -        Forbes         . .: Kruse, Kevin. Silicon Valley Executive Coach Kim Scott Gives Managers a 90-Day Plan for Getting Good at Feedback. Forbes, 3 2018. https://www.forbes.com/sites/kevinkruse/2018/04/03/kim-scott-gives-managers-a-90-day-plan-for-getting-good-at-feedback/?sh=3991aeba5a52 (https://www.forbes.com/sites/kevinkruse/2018/04/03/kim-scott-gives-managers-a-90-day-plan-for-getting-good-at-feedback/?sh%3d3991aeba5a52).].

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notes








1


       Forbes         . .: Kruse, Kevin. Silicon Valley Executive Coach Kim Scott Gives Managers a 90-Day Plan for Getting Good at Feedback. Forbes, 3 2018. https://www.forbes.com/sites/kevinkruse/2018/04/03/kim-scott-gives-managers-a-90-day-plan-for-getting-good-at-feedback/?sh=3991aeba5a52 (https://www.forbes.com/sites/kevinkruse/2018/04/03/kim-scott-gives-managers-a-90-day-plan-for-getting-good-at-feedback/?sh%3d3991aeba5a52).




2


.  .  ,   . .: , 2019.




3


Soloman, Lou. Two-thirds of Managers Are Uncomfortable Communicating with Employees. Harvard Business Review, 2 2016. https://hbr.org/2016/03/two-thirds-of-managers-are-uncomfortable-communicating-with-employees (https://hbr.org/2016/03/two-thirds-of-managers-are-uncomfortable-communicating-with-employees).




4


Kohut, Gary F., Charles Burnap, and Maria G. Yon. Peer Observation of Teaching: Perceptions of the Observer and the Observed. College Teaching 55, no. 1 (2007): 1925.




5


Zenger and Folkman. Why Do So Many Managers Avoid Giving Praise? Harvard Business Review, 2 2017. https://hbr.org/2017/05/why-do-so-many-managers-avoid-giving-praise (https://hbr.org/2017/05/why-do-so-many-managers-avoid-giving-praise).




6


    ,  healthgrades.com (http://healthgrades.com/)  ratemds.com (http://ratemds.com/),     ,       .  ,  ,       Yelp   .   -  -  -     Yelp: www.yelp.com/biz/rikers-island-correctional-facility-east-elmhurst (http://www.yelp.com/biz/rikers-island-correctional-facility-east-elmhurst)  www.yelp.com/biz/san-quentin-state-prison-san-quentin (http://www.yelp.com/biz/san-quentin-state-prison-san-quentin), .       ,    , ,   .




7


Cappelli, Peter, and Anna Tavis. The Performance Management Revolution. Harvard Business Review,  2016. https://hbr.org/2016/10/the-performance-management-revolution (https://hbr.org/2016/10/the-performance-management-revolution).




8


. -.  ,        . .: , 2018.




9


David Creelman, Anna Tavis, and Michael Bungay Stanier, The Truth and Lies of Performance Management (Toronto: Box of Crayons, 2018), 3.




10


Willyerd, Karie. Millennials Want to Be Coached at Work. Harvard Business Review, 27 2015. https://hbr.org/2015/02/millennials-want-to-be-coached-at-work (https://hbr.org/2015/02/millennials-want-to-be-coached-at-work).




11


       .:Fry, Richards. Millennials Are the Largest Generation in the U.S. Labor Force. Fact Tank, Pew Research Center, 11 2018. https://www.pewresearch.org/fact-tank/2018/04/11/millennials-largest-generation-us-labor-force/ (https://www.pewresearch.org/fact-tank/2018/04/11/millennials-largest-generation-us-labor-force/).




12


Beckman, Kate. A Running List of Studies and Reports on the Generation Z Workforce. RippleMatch. https://ripplematch.com/journal/article/a-list-of-studies-and-reports-on-the-generation-z-workforce-593f551c/ (https://ripplematch.com/journal/article/a-list-of-studies-and-reports-on-the-generation-z-workforce-593f551c/).




13


      .:Teresa Amabile and Steven Kramer, The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work (Boston: Harvard Business Review Press, 2011).            : Amabile, Teresa M., and Steven J. Kramer. The Power of Small Wins. Harvard Business Review, 15 2011. https://hbr.org/2011/08/the-power-of-small-wins-in-tim (https://hbr.org/2011/08/the-power-of-small-wins-in-tim).




14


          .:Willyerd, Karie. What High Performers Want at Work. Harvard Business Review, 18 2014. https://hbr.org/2014/11/what-high-performers-want-at-work (https://hbr.org/2014/11/what-high-performers-want-at-work).  ,        , .:Campbell, Elizabeth M., Aichia Chuang, Hui Liao, Jing Zhou, and Yuntao Dong. Hot Shots and Cool Reception? An Expanded View of Social Consequences for High Performers. Journal of Applied Psychology 102, no. 5 (2017): 84566.




15


         ,          Heineken.   , 4 2020.




16


Kluger, Avraham N., and Angelo DeNisi. The Effects of Feedback Interventions on Performance: A Historical Review, a Meta-analysis, and a Preliminary Feedback Intervention Theory. Psychological Bulletin 119, no. 2 (1996): 254.




17


..   . (http://litres.ru/pages/biblio_book/?art=36628165) .: ,  , 2018.




18


        :  .:   . (http://litres.ru/pages/biblio_book/?art=36628165) .: ,   , 2018.      :  .  .  ,   . .: , 2021.             Forbes. .:Schawbel, Dan. Kim Scott: Effective Leaders Should Say What They Think and Dont Hold Back. Forbes, 19 2017. www.forbes.com/sites/danschawbel/2017/08/19/kim-scott-effective-leaders-should-say-what-they-think-and-dont-hold-back/#213b66fa2f8a (http://www.forbes.com/sites/danschawbel/2017/08/19/kim-scott-effective-leaders-should-say-what-they-think-and-dont-hold-back/#213b66fa2f8a).




19


., .    !            . .:  , 2020.




20


 .,  .    !           . .:  , 2020.         : Buckingham, Marcus, and Ashley Goodall. The Feedback Fallacy. Harvard Business Review, - 2019.: 92101.  ,          ,      .     ,      .




21


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